
Collecting Logs
Acano solution: Acano Clients Troubleshooter 76-1045-01-I
5.2 Participants not going away
If you are the only participant in the coSpace but you see something similar to the image below,
then there is an issue with participant call disconnection. Please take the client diagnostic log
and collect the corresponding server side client diagnostic log. Also download the log file on
Acano server. Please send all these file to Acano support.
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